Solutions

We use the fundamental building blocks: cloud services, devices, networking, voice and video, and security, all held together by the management that keeps them running. The example solutions below show how those pieces fit together for common workspaces and types of organizations. Each one is a starting point. We size and adjust it for your space, your people, and your budget.

IT Service Management

Every solution on this page is built on IT Service Management. It’s how we run your technology day to day, using industry standard practices so support is consistent, measured, and documented.

• Monitoring and maintenance: we watch your systems around the clock and keep them patched and up to date
• Help desk: one place for your team to get help, with every request tracked to resolution
• Asset management: an up-to-date inventory of your devices, software, and licenses
• Backup and recovery: protected copies of your cloud and on-site data, tested so you can restore when it counts

Learn more about IT Service Management

Cyber Protection Package

The Cyber Protection Package adds a dedicated security layer on top of IT Service Management. It protects your people, devices, email, and data, with security analysts watching for threats around the clock.

• Managed detection and response: endpoint protection backed by a 24/7 security operations center (SOC)
• Email security: protection against phishing, ransomware, and business email compromise
• Identity protection: multi-factor sign-in and team password management
• Device security: encryption and security policies enforced on every managed device

Many of the organizations we serve have specific security obligations. The Cyber Protection Package supports the technical safeguards those rules call for, and the documentation to show your work.

• Tax preparers and accounting firms: the FTC Safeguards Rule and IRS Publication 4557, Safeguarding Taxpayer Data
• Auto dealerships that arrange financing: the FTC Safeguards Rule
• Medical, dental, and wellness practices: the HIPAA Security Rule
• Law firms: your duty to protect client confidences under the ABA Model Rules of Professional Conduct and your state bar
• Schools: FERPA student privacy and CIPA internet safety requirements for E-rate funding
• Everyone: the security controls cyber insurance carriers now ask about, such as multi-factor sign-in, endpoint detection, and backups

Learn more about the Cyber Protection Package

What Our Solutions Are Built On

• Cloud and identity: Microsoft 365, Azure, and AWS. Cloud services
• Devices: Lenovo desktops, laptops, workstations, and servers. Hardware
• Network and Wi-Fi: Ubiquiti UniFi or TP-Link Omada, with Ruckus for larger spaces
• Surveillance, access control, and smart building: UniFi Protect cameras, UniFi Access door entry, and connected building systems. Smart building solutions
• Communication and Collaboration: Voice and video solutions with Microsoft Teams, Zoom, Logitech, and hosted VoIP. Video conference solutions
• Document management: Ricoh scanners with PaperStream NX Manager. Document management solutions

AI and Cloud Solutions

Articulated Intelligence: AI and Cloud-First Workplace

Microsoft 365 gives your team email, files, and apps from anywhere, with every device and sign-in managed and secured from one place. For most small and medium businesses this is where we start.

MaxBlue Hybrid AI and Cloud

Some workloads belong close to home: a line-of-business database, large project files, cameras, and now private AI. MaxBlue is our hybrid AI and cloud infrastructure, bringing on-site performance and cloud resilience together in one managed platform. More to come soon.

AI-Ready Workstations

AI-ready Lenovo PCs and workstations, paired with PNY PRO professional graphics for heavier AI and design work. We deliver them ready for Microsoft 365 Copilot, set up with the data permissions and security policies that let your team use AI without exposing what shouldn’t be shared.

Custom Web Hosting, Co-Location and Cloud Solutions

Cloud servers, virtual desktops, migration, and disaster recovery built in Microsoft Azure or Amazon Web Services and our own co-location services.

Explore AI and Cloud Solutions

Workspace Solutions

Work is a thing you do, not just a place you go. So, whatever place you choose to work should help you do your best work.

Mobile Workspace

You might be a digital nomad travelling the world, working from home to maintain work-live balance, or on the road and your client’s workplace is your work space. Our cloud infrastructure and services allow any place to be a productive work place. Powerful mobile devices and smart accessories allow you to create compelling content, code, or whatever it is that you craft.

A managed Lenovo ThinkPad, Microsoft 365 with multi-factor sign-in, team password management, and a softphone through Teams Phone or Zoom Phone so the office line rings wherever you are. Windows 365 Cloud PCs are an option when you’d rather keep the desktop in the cloud.

Personal Workspace

Whether it’s the desk in your home office or the executive suite on the top floor, we have personal workspace solutions tailored to fit you. Fix your focus with immersive monitors, sound and powerful workstations using our personal workspace solutions.

The desk where you do focused work, at the office or at home. A dock, monitors, webcam, headset, keyboard, and mouse from Logitech, around the right Lenovo PC. For design and engineering work, we step up to high-power workstations.

Meeting Spaces

Bring the team together to see, be seen and be heard. Our meeting space solutions give everyone on the team a voice and presence, whether in person or across the globe. Clear video and audio are critical for collaboration in every collaboration space from a two-person huddle room, the boardroom, or large training rooms.

From a two-person huddle room to the boardroom. We build Microsoft Teams Rooms and Zoom Rooms with Logitech MeetUp, Rally, and Tap, then add Shure or QSC audio and Sony BRAVIA Professional displays as the room gets larger. One-touch join, clear audio at the far end of the table, and rooms we can monitor and support remotely.

Explore Video Conference Solutions

Cloud Managed Commercial Sites

Our IT Service Management, MaxBlue Hybrid AI and Cloud, and Work Space solutions are the building blocks for our on-premises solutions for your commercial sites. This flexibility allows us to create solutions as varied as the clients we serve, all with a common management framework from the mobile solo entrepreneur to multiple sites.

Every on-premises solution shares a common foundation:

• Personal Workspaces and Meeting Spaces
• IT Service Management with the Cyber Protection Package
• Business-class gateway, switching, and Wi-Fi with separate networks for staff, guests, and devices
• UniFi Protect surveillance cameras and UniFi Access door entry, managed alongside your network
• Smart building and IoT devices kept on their own secured network
• Battery backup for network and critical equipment

Professional Services Office

For financial, accounting, legal, and architecture, engineering, and construction (AEC) firms.

The space: a reception desk, private offices, and a conference room.

• Reception: a business phone system with auto attendant, guest Wi-Fi kept separate from the office network, and door entry for visitors
• Offices: Lenovo desktops or workstations, dual monitors, and document management to move paper into your document system
• Design and engineering: high-power and virtual workstations for design and visualization, with project collaboration for teams in the office and in the field
• Conference room: a Teams Room or Zoom Room sized for client meetings
• Building: cameras at entrances and reception, and badge or mobile access to offices and the server closet
• Behind the scenes: secure file storage in Microsoft 365 or on-site

Design Studio and Showroom

For design studios, agencies, and other creative firms with showrooms.

Everything in the professional services office, plus a showroom where clients see your work.

• Showroom: large-format Sony BRAVIA Professional displays, wireless presentation, and background audio
• Studio: high-power workstations and color-accurate displays with Adobe Creative Cloud licensing
• Storage: fast shared storage for large project files, on-site and in the cloud
• Building: cameras covering the showroom and entrances, and controlled access to studio and equipment areas

Retail and Warehouse

For stores and shops handling customer transactions

Retail space adds point-of-sale transaction handling to the showroom and warehouse for inventory management needs. A back office with a personal workspace allows the manager to run the shop.

• Showroom: Large-format Sony BRAVIA Professional displays for digital signage and advertisement, and professional audio for background music and public address. Wi-Fi for wireless POS systems and guest access
• Front counter: POS systems with barcode scanners, receipt and label printers, and a phone system to answer shoppers whether busy with a client or not
• Back office: A standard workspace with PC and laser printer, and business phone system with auto-attendant
• Warehouse: Pervasive Wi-Fi for tablets, barcode scanners and label printers
• Building: Cameras covering the showroom, front counter, warehouse, with controlled access to the warehouse and back office

Auto Repair Shop

The space: a customer lobby, front counter, back office, and repair bays.

• Lobby: guest Wi-Fi and a TV or digital sign for waiting customers
• Front counter: workstations for your shop management system, receipt and label printers, and a phone system that won’t miss calls when the counter is busy
• Back office: a secure desk for accounting, payroll, and parts ordering
• Repair bays: Wi-Fi built for high ceilings, open doors, and metal, so techs can pull up service data and diagnostics on tablets and laptops at the vehicle
• Building: cameras covering the lot, bays, and counter, with controlled access to the parts room and back office

Auto Dealership

A dealership brings every piece above together at a larger scale.

• Showroom: a large showroom with strong Wi-Fi coverage, digital signage, and displays for vehicles and promotions
• Sales and finance offices: workstations, phones, and scanners for deal paperwork, with the Cyber Protection Package guarding customer financial data
• Service drive and repair bays: everything in the auto repair shop solution
• The lot: outdoor-rated Wi-Fi covering the lot so sales staff can work with customers at the vehicle
• Building and lot: cameras covering inventory on the lot after hours, and access control for key storage, finance offices, and service areas

Medical and Wellness Practice

For small medical and dental practices, and wellness providers such as therapeutic massage.

The space: a lobby, front desk, back office, and treatment rooms.

• Lobby: guest Wi-Fi fully separated from the network that carries patient information
• Front desk: check-in workstations, card and document scanners, and a phone system with call routing and voicemail to email
• Back office: secure workstations for billing and records
• Throughout: mesh Wi-Fi that covers every room without running new cable to each one
• Building: cameras at entrances and the front desk, and controlled access to records, medication, and staff areas

Public Sector Office

For town halls, city and county offices, and special districts.

The space: a public lobby and service counter, staff offices, and council or board chambers.

• Lobby and counter: public Wi-Fi kept apart from the government network, and workstations for clerks serving residents
• Offices: managed Lenovo PCs, Microsoft 365, and document management for records
• Chambers: hybrid public meetings with cameras, microphones, and displays so residents and officials can take part in person or online
• Building: cameras covering public areas and entrances, and access control for staff-only areas after hours

Education

For K–12 schools, private and charter schools, and training centers.

The space: classrooms, a library or media center, administrative offices, and common areas.

• Classrooms: interactive displays, classroom audio, and video for remote and hybrid learning
• Campus Wi-Fi: high-density Wi-Fi from Ruckus or UniFi that holds up when every student connects at once, with content filtering
• Offices: managed devices and Microsoft 365 for staff, with student records protected by the Cyber Protection Package
• Common areas: digital signage for announcements and events
• Building: cameras across campus, and door access with lockdown controls for staff

Let’s Design Yours

Tell us about your space and how your team works, and we’ll show you which model fits and what we’d change for you. Contact us.