If you’ve applied for or renewed a cyber insurance policy lately, you’ve seen the questions: Do you have 24/7 security monitoring? Endpoint detection and response? A documented incident response process? Carriers are no longer satisfied with “we have antivirus”, and neither are the clients and general contractors who send security questionnaires before they’ll do business with you.

The Cyber Protection Package is our answer: security that runs alongside the IT you already trust us with. It’s round-the-clock detection and response, delivered as a simple monthly service by the same local team that supports the rest of your technology, now with a deeper security bench behind it.

What Is the Cyber Protection Package?

It’s a managed security service that watches your business technology around the clock (the computers your team works on, your servers, your firewall, and your Microsoft 365 accounts) and stops threats when something suspicious happens.

• 24/7 monitoring and response. A Security Operations Center (SOC) watches your environment day and night, weekends and holidays included, and responds to confirmed incidents within 15 minutes. Someone is looking at 3 a.m., and they can act, not just send an alert. Automation helps sort the alerts, but every containment decision is made by a trained security analyst.
• Endpoint detection and response (EDR). Protection that watches for suspicious behavior, not just known viruses. Every laptop and server records what happened, so an incident can be reconstructed and stopped instead of guessed at. This is the capability insurance carriers now ask about by name.
• Identity and email threat detection. Many attacks start with a convincing email and a stolen password. Sign-ins and account changes in Active Directory, Microsoft Entra ID, and Microsoft 365, including mailbox changes like new forwarding rules, are watched and correlated with what’s happening on your computers, so a compromised account is cut off before the attack spreads.
• Threats contained, then handled with you. When a threat is confirmed, the SOC contains it right away within limits we agree with you in advance, like isolating an infected computer or disabling a compromised account. The incident flows into our ticketing system, and we handle the cleanup, recovery, and follow-up, contacting you based on severity. You’ll always hear it from us first, with plain-English explanations and next steps.
• Compliance-ready reporting. Log monitoring collects activity from your firewall, servers, and Microsoft 365, and monitoring, alerts, and responses are recorded as they happen. When your insurer, client, or auditor asks how security is handled, the evidence is ready instead of assembled in a panic each year.

Our SOC is ISO/IEC 27001 certified and SOC 2 Type II audited, so the team watching your environment meets the standards your auditors expect.

Two Ways to Protect Your Endpoints

Every Cyber Protection Package includes everything above. The difference is the endpoint protection on your computers and servers.

	Cyber Protection Package	Cyber Protection Package with CrowdStrike Falcon
Endpoint protection	Microsoft Defender for Business	CrowdStrike Falcon next-generation antivirus and EDR
Best for	Businesses on Microsoft 365 Business Premium that want the most from the security they already license	Businesses that want a dedicated, best-in-class endpoint platform
Vulnerability assessment	—	Finds unpatched software and known exploited vulnerabilities
Asset discovery	—	Finds unmanaged devices and shadow IT
24/7 SOC monitoring	Included	Included
15-minute response	Included	Included
Identity and email threat detection	Included	Included
Compliance-ready reporting	Included	Included

Microsoft licensing. The Cyber Protection Package builds on Microsoft Defender for Business, which is included in Microsoft 365 Business Premium. Servers need the Defender for Business servers add-on. We manage these licenses for you as part of your Managed Support Agreement.

CrowdStrike Falcon. The Cyber Protection Package with CrowdStrike Falcon is delivered by Synapses Technologies and powered by CrowdStrike Falcon, the endpoint platform many large enterprises rely on.

Why Businesses Add It Now

Cyber insurance alignment. The fastest-growing reason our clients ask about security isn’t fear of hackers. It’s an insurance application they can’t answer “yes” to. The Cyber Protection Package maps to the controls carriers commonly require, so applications and renewals become routine instead of a scramble.

Business continuity. Catching a threat early on one computer is an inconvenience. Finding it weeks later on every computer is a shutdown. Early detection and fast containment are the difference between a support ticket and a very bad month.

Protecting what your clients trust you with. Whether it’s project drawings and bid data or financial records and tax returns, your business runs on information other people gave you in confidence.

Built for the Work You Do

Architecture, engineering & construction. Project files, CAD/BIM data, and bid documents are the heartbeat of an AEC firm, and ransomware that locks them stalls every job on the board. More owners and general contractors now require security measures by contract. We help you keep projects moving and answer those prequalification questionnaires with confidence.

Accounting & financial services. Your clients hand you the most sensitive information they have. Between confidentiality obligations, FTC Safeguards Rule expectations for tax preparers, and fraud that spikes every filing season, continuous monitoring with documented oversight isn’t a luxury for a modern practice. It’s table stakes.

How We Get You Started

1. Scope your environment. We review your computers, servers, accounts, and cloud services, and look for gaps. Identity and cloud are the most common.
2. Connect and tune. We deploy protection and connect your log sources, then tune out the noise before monitoring goes live.
3. Agree on the response plan. Together we document which actions the SOC may take on its own, like isolating a computer or disabling an account, and who we call for anything beyond that.
4. Run and report. Monitoring starts, and you get regular reporting from the same team you already work with.

Capabilities and Limits

Cyberwar used to be the stuff of science fiction. Today the most capable attackers are backed by nation-states, and the rest run like businesses, with toolkits, affiliates, and help desks of their own. The good news is that small businesses now have access to the same caliber of defense. In our Cyber Protection Package, AI does the heavy lifting of sorting and investigating alerts at machine speed, and trained analysts make the call, so real threats are contained fast and good judgment isn’t lost. We call this approach Articulated Intelligence: people, made more capable by AI.

No security service, ours included, can guarantee you’ll never have an incident. The Cyber Protection Package reduces your risk and makes sure incidents are detected and handled quickly; it doesn’t make you unhackable, and we won’t tell you otherwise. It also isn’t a substitute for cyber insurance, legal breach counsel, or forensic investigation services. It works alongside those, and we’ll tell you plainly what’s covered and what isn’t before you sign anything.

The package builds on mature IT Service Management practices. Security monitoring works best on systems that are patched and maintained proactively, with user accounts protected by multi-factor authentication and strong, unique passwords, and with processes in place to manage incidents, requests, and changes. If you already have IT service management covered, ask for a free consultation to see whether the package fits. Most clients pair our ITSM and the Cyber Protection Package for complete coverage.

How Pricing Works

Pricing is a simple monthly structure based on your people and infrastructure. No long spreadsheets, no surprises. Because every business is a little different, we’ll put together a quote after a short conversation about how your team works.

Ready to see where you stand? Contact us for a quote, or ask for either of our free reviews, no strings attached:

• Free security check. We check whether your email domain can be spoofed, what your business exposes to the internet, and whether your email addresses have turned up in known data breaches.
• Free cyber insurance review. A 30-minute conversation about your application or renewal questionnaire that shows you exactly what carriers are looking for and where you stand today.

Locations Supported

Like all our services, the Cyber Protection Package is available throughout the Phoenix Metropolitan area and across Arizona. See our IT Service Management page for the full list of communities we serve.

Microsoft, Microsoft 365, and Microsoft Defender are trademarks of the Microsoft group of companies. CrowdStrike and Falcon are trademarks of CrowdStrike, Inc.