We can help your internal IT support staff shine like the superstars you know they are. We bring tools and expertise to help tackle the toughest challenges.
Always Available Support
Tucked away in the wiring closet? Driving to another site? No matter what project or task the IT staff is in the middle of, your employees can submit requests and issues through a formalized ticketing system. Bring us in on any ticket, simply by assigning us to it. Your IT staff retains complete control of which issues we are brought in on.
Better Visibility
Using a trouble ticketing system gives visibility into exactly where your IT costs are. This helps your IT staff work efficiently, using time sheets, configuration tracking, projects, service boards, dispatch portal and reports.
Special Projects
Let us help manage and implement the special projects that keep your employees happy. We have experience implementing pervasive Wi-Fi, virtualization and cloud computing, among many projects.